Sanford Health is committed to helping you get vaccinated against COVID-19 as soon as possible.

FAQs: Getting your COVID-19 vaccine

January 22, 2021

We know the COVID-19 vaccine is top of mind for everyone right now. To help address any questions or confusion, we’ve compiled the best and latest resources available from Sanford Health.

In this new day of hope, we also extend sincere gratitude to this generous community. Thank you for standing with us and keeping our caregivers safe, strong and supported as they work to care for our families and communities.


  • How will I be notified about vaccine availability?

If you’re a Sanford patient, you will be notified via My Sanford Chart message, a letter in the mail and a voice or text message when it’s time to schedule your vaccine appointment.

Once notified, you can schedule your appointment by calling the phone number included in your notification or by calling your primary care provider.

Tip: Your My Sanford Chart account — available online and through a free mobile app— is the fastest way to communicate and set up your appointment. Make sure yours is active!

If you are not a patient or if you are unsure and would like to get the COVID-19 vaccine, please complete this form to be added to the waiting list.

Get prepared:


  • When will I be notified?

The speed of administering the vaccine is heavily dependent on how many doses Sanford receives each week. This is highly regulated by the state governments and difficult for Sanford to predict, which is why there have been few dates shared as to when someone may expect to be notified or vaccinated.


  • Who decides which groups take priority?

Sanford Health is committed to helping you get vaccinated against COVID-19 as soon as possible.

Because supplies are limited, vaccines are distributed based on guidance from the Centers of Disease Control and Prevention (CDC), the Advisory Committee on Immunization Practices (ACIP) and each state’s department of health.

Sanford is also using a complex algorithm to help identify and notify patients who are at the highest risk of hospitalization were they to contract COVID-19.

Learn more about your state’s plan:


  • What should I do while I wait for my turn?

The most basic safety measures — like washing our hands, maintaining physical distancing, staying home when we’re sick and wearing a mask — are are still critical. This includes everyone, whether we’ve had the virus and now have the antibodies or we already received the vaccine. Those measures will likely continue to be important into the spring and summer months.

“We’re early in a pandemic vaccinate phase,” says Sanford chief physician Jeremy Cauwels, M.D. “Until we can get to that population portion where 70 percent of people have been protected from the virus, we can’t change our behavior that much.”

In the first Facebook Live Q&A of 2021, Dr. Cauwels addressed this topic and other top questions regarding the virus, vaccines and flu season. Watch now.


  • Where can I find more information? 

If you have general questions about the COVID-19 vaccine, please call the Sanford Health Nurse Line. My Sanford Nurse is available 24 hours a day, seven days a week.

South Dakota, Southwest Minnesota, Northwest Iowa
(800) 445-5788 or (605) 333-4444
Please press 1

Fargo, Bismarck and Bemidji regions
(800) 821-5167 or (701) 234-5000
Please press 2


For continuing COVID-19 coverage you can trust, check in regularly with Sanford Health News and follow Sanford Health on Facebook.

Find a comprehensive list of COVID-19 FAQ here.